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Phones not working properly

My name is Norman. We were switched from Plusnet to EE last week. Until then, anybody answering the landline could get somebody else to pick up another of the handsets and join the conversation. Now, only one handset will work at a time. Calling 150 ...

Roaming in France

I am looking at options to get roaming in France for about 3 weeks in July.Currently on Essentials Unlimited monthly plan. I can upgrade to  Essentials Unlimited Plus for another £3 pm, which seems reasonable. But, is there a minimum contract period,...

Cannot link my business broadband SIM

I tried to add my broadband SIM when I got it a few months ago, but it gave an error, so I ignored it. However now I need to do download the bills for the accounts, and I still can't link it. When I try it takes the number, sends the modem a text wit...

Switch from Plusnet to EE

I am in the process of switching from Plusnet to EE (organised by EE since Plusnet won't support landline phones after we lose copper lines).My switchover date was set for 29 May 2025 but today I received the following message from EE:Hi from EE.Sorr...

ColinXSD by • Established Contributor
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  • 11 replies
  • 1 Helpful

Botched full fibre installation process

Hi everyoneI had cable broadband installed into my home on Wednesday 11th June 25. The engineer did not do a great job. He drilled the access hole for the cable through my exterior wall only to realise that he had drilled directly into another wall !...

Porting within EE.

I have a sole ee account and my partner has a sole ee account.  one of my phones is on her account (and is out of contract) but I want it to be on my account.  if I get a porting code (i.e. get her to get me a porting code), can i then use this code ...

Faulty Airs

I've had an interesting conversation with EE regarding some Faulty Nreal Airs after just 2 months, EE have refused a repair or replace request and have said that I need to go back to the manufacturer. Are EE exempt from UK consumer law? They are send...

Damo79 by • Contributor
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  • 7 replies
  • 1 Helpful

track

Read more Read moretrack my order i cant get any updates from 2 days track my order i cant get any updates from 2 days ************ please update me on this email  **********   Mod edit: [please don't post personal email and order number on the com...

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