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Genuine call? 07737 672750

Eeonee123
Visitor

Hi, a mobile number 07737 672750 called me claiming to be from EE saying they can reduce my bill. They asked what my last bill amount was and for my email address (I didn’t provide either). Was this genuine?

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

It's probably a scam as the call came from a mobile no. & not a landline that EE usually uses.

Report spam calls by filling the form @ https://www.bt.com/exp/help/contact-bt/form/scams

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

It's probably a scam as the call came from a mobile no. & not a landline that EE usually uses.

Report spam calls by filling the form @ https://www.bt.com/exp/help/contact-bt/form/scams

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@Eeonee123  If you’re in contract why would EE offer you a discount on that price mid contract ?  You’ve agreed to the price and are bound to the cost of that monthly charge until the minimum term.     It’s got scam all over it.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Alex_H
EE Community Support Team

Hi @Eeonee123,

Welcome to the EE Community

As @Chris_B and @XRaySpeX mentioned this is a scam call and please report it using the link provided if you have not already. For future reference you can find a list of numbers our outbound sales partners will call from on our help page here Numbers EE partners will call from | Profile Help | EE

Alex