EE Cyber security

[Paulbentley1981]

Trying to reactivate EE cyber security but it keeps telling me there’s no Licence when I log in. Any idea why I can’t reactivate EE cyber security

[Debbie_G · Accepted solution]

Hi @Paulbentley1981.

Thanks for coming to the Community.

If EE Cyber Security is active on your account but you're seeing a “no licence” message, the best next step is to contact our broadband team. One of our Guides can check whether the service is correctly linked to your account and help get it up and running again.

Debbie