Content lock

Jojoglen1 · ‎12-08-2023

Joseph williams

Northerner · ‎12-08-2023

You can remove this in the EE app.

If you're on PAYG you'll need to call EE and prove you are over 18 with a credit card.

https://ee.co.uk/bills-payments/mobile/anonymous-content-lock

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎12-08-2023

Hi @Jojoglen1

You can remove this in the EE app.

If you're on PAYG you'll need to call EE and prove you are over 18 with a credit card.

https://ee.co.uk/bills-payments/mobile/anonymous-content-lock

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.