Changing number

Liv190
Visitor

‎28-12-2022 09:42 PM

I am being harrased by someone. They have set up a No called ID so I cannot block them. Therefore they are able to call and leave messages. I would like to prevent this person from allying any more or change my number but I am unsure how to do so

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎28-12-2022 09:45 PM

Call CS & they'll change it for £36. The charge might be waived if you can show you are being harassed.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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bristolian
EE Community Star
EE Community Star

‎28-12-2022 11:29 PM

You may be able to set a DND mode on your phone, such that calls without incoming CLID are blocked and go direct to voicemail.

Disabling your voicemail is another, separate option but that will affect all incoming calls indiscriminately.

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