The post you'd added to was from August 2023, so it's probably best to start your own dedicated thread to explain your issue and get personalised advice.
With that in mind, you'd posted in the porting section of the board which suggest you've ported your number into EE from another network and might be having some problems. I'm not sure why a VPN menu option on any phone should be relevant for this - but can you explain the issue you're having?
