new to EE

nuel4me · ‎13-03-2023

hello's just registered on the ee site but it keeps asking me to register a phone and I don't have an ee sim. when I want to get a sim only deal it won't let me do that and it will take me back to register my phone. please I need help

Schockwave · ‎13-03-2023

Hello @nuel4me ,

Welcome to the community,

Please log out and then try again, by clicking on shop and then looking for sim only deals. You cannot be logged in as a new customer to get anything from the shop. Hope this helps.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

Schockwave · ‎13-03-2023

Hello @nuel4me ,

Welcome to the community,

Please log out and then try again, by clicking on shop and then looking for sim only deals. You cannot be logged in as a new customer to get anything from the shop. Hope this helps.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.