2072866members
986online
1283892posts
Community Activity
On holiday Lanzarote
Hi currently in Lanzarote. My plan says I have roaming within my service plan but I’m unable to make any calls . I’ve increased my spending cap. Turned roaming on and off . Tried to call EE but they cut me off and send a text when I reply to the text...
EE Perks deactivated
I have attempted to access my EE-Perks and was prevented from accessing it due to the account being deactivated as i apparently hadn’t verified the email even though I’ve used the account several times over the years. How can I reset it.
Resolved! when i try and check the status of my upgrade order, t say "oops timed out"
Upgraded yesterday - had email confirmation but not received any more updates - when i put the order number into the tracked on "my orders" it just says "oops your tracking has timed out"was expecting it to be despatched today and delivered tomorrow
Payment taken for smart watch but no order confirmation
I've just tried to buy a Samsung Galaxy Fit 3 through the EE app. I got to the payment screen, clicked the Paypal link, logged in and hit pay. The payment has been taken from my Paypal account, but I have no order confirmation, and the watch is still...
Resolved! Account query.
Had a query on my account today and was helped by Natalie. What a pleasant, helpful, nice girl she is. She had the time to listen to me and got my account sorted very quickly. She's a credit to EE.
SmartHub SH31B no longer broadcasting SSID after power cycle
Evening all, I've a weird issue that has cropped up following a power cycle of my Smart Hub earlier today. Upon powering back on, my network SSID is no longer visible on any device.I've done some troubleshooting, including: - Powercycling- Switching ...
Resolved! Freeview channels
I’ve searched EE help and this community and can’t find a solution:I’ve read that Freeview has rearranged some of their TV channels and wonder if EE can/will invoke an update to the TV boxes overnight, or do we have to go into setting and retune?Than...
whenever I go to upgrade my broadband I get an error
hello,ive tried talking to support they just tell me to call sales to hear their deals. ive logged a complaint that no one replies to.I got an email upgrade broadband early for great deals. but whenever I go via the email, or upgrade through myEE etc...
Not letting me sign in
I have had Apple Music for a while now. But it's has now signed me out saying I need to sign up again? When I do it says I cannot use my phone number? I have Apple Music as free add on. I've contacted Apple but they are saying i would need to sign in...
Upgrade watch
Hi can you give me the amount for my early upgrade for my Apple Watch
