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is PAYG eSim option good for tourist or better to stick with plastic SIM?

pclewis
Investigator
Investigator

IN regards to a previous topic (Suitable plan for visiting UK and Ireland for 3 weeks ) @Chris_B informed me my only suitable option was PAYG SIM.

My wife and I use iphone 13's that are not locked to our current provider.  I see on the PAYG page the option of eSim which seems like a sensible option.  If we convert our current sims to eSims locally then it seems like we could fairly easily add EE's eSim profile to our phones on arrival at Heathrow and be up and running within a few minutes.  

New question is:  Does this sound like the best approach?

Note:  I had to create an account on this site using a fame UK phone number because the site does not let me use my NZ phone number to register.  Also the Live Chat feature is not offering - presumably because I am not using a UK ip address.  Sorry about the fake number but it is awfully hard to make contact from outside your nation!

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@pclewis  Hi again.  At present eSim is only available to contract customers. There are posts on here that some users have been able to get an eSim working with PAYG on EE but EE will not help you with this and I’m sure you don’t want to be spending your time trying to get this to work. 

  Your best option is to get your current sim with your network provider to move your sim to the esim on your device and just use a EE sim in your device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@pclewis  Hi again.  At present eSim is only available to contract customers. There are posts on here that some users have been able to get an eSim working with PAYG on EE but EE will not help you with this and I’m sure you don’t want to be spending your time trying to get this to work. 

  Your best option is to get your current sim with your network provider to move your sim to the esim on your device and just use a EE sim in your device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

OK that is a shame.  It's a little misleading for EE to put a link to esim on the PAYG page if it's not officially supported.

Your advice is appreciated and that will be easy to pre-arrange the sim to esim conversion

 

XRaySpeX
EE Community Star
EE Community Star

@pclewis wrote:

I see on the PAYG page the option of eSim which seems like a sensible option. 

Which PAYG page? Linky please? EE don't do eSIMs on PAYG & so no EE page would be offering them.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP


Best Pay As You Go SIM | Free PAYG SIM Cards | EE

 

You know what,

I skim read it as eSim
at bottom of the page..
But it actually says EE SIM
"Order a free EE SIM and top-up and buy a pack later."

So yeah thanks for clarifying.  Not misleading just user error and since I don't know what EE means I just speak it internally as E E 
E E sim
e sim
The thing that makes me good at Wordle fouled me here 🙂


 

XRaySpeX
EE Community Star
EE Community Star

LOL!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP