esim

LouiseLa
Explorer

I have a SIM only account and an iphone SE. I would like to convert to an esim so that I may use a physical sim for a French account. Is this possible?

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@LouiseLa  You can request this via the my EE app.   Click the person icon top right the click settings and permissions and scroll down to activate sim/eSim. Then follow the onscreen instructions. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

3 REPLIES 3
EssexBoyEE
Ace Contributor
Ace Contributor

As long as your iPhone is Unlocked and is Dual Sim compatible , in your case Sim + eSim rather than Sim or eSim then Yes to your question.

Easiest way to determine if your Device is Dual Sim compatible is it will have 2 different IMEI Numbers for each Sim Position.

I do! How do I go about changing to an esim?

Sent from my iPhone
Chris_B
EE Community Star
EE Community Star

@LouiseLa  You can request this via the my EE app.   Click the person icon top right the click settings and permissions and scroll down to activate sim/eSim. Then follow the onscreen instructions. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.