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Upgraded Phone Without New SIM – How to Transfer Data?

Kat_Devine
Investigator
Investigator

I have the same issue. When I have upgraded and kept the same number in the past I have always had a new SIM so the old phone stays on to transfer files etc. How can this be done if you move the SIM from one phone to another?

13 REPLIES 13

You should find that Smart Switch is already installed on your S25. In fact I'm surprised it did not invite you to use it at 1st switch on.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Thank you - I haven't switched it on yet as it didn't have a SIM card. Apparently I have to keep the old SIM, so I'll try switching it and see whether it works.  Last time I upgraded, smart switch worked fine, but both phones had a SIM. 

SIMs have no part to play in Smart Switching. It communicates by Bluetooth or invites you to backup & restore via a PC over WiFi.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
bristolian
EE Community Star
EE Community Star

The method I've used the last few times to backup & restore between Samsung phones, deliberately involves backing up with the SIM removed, and restoring before a SIM is inserted.

All the SIM does is enable a mobile network connection.