Sim card issue
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09-05-2024 12:14 AM
Hi
I recently had a 2 year contract thats now ended. Before cancelling the contract completely, i told EE that i wanted to keep my Current number and transfer to Pay as you go, and that the transition will happen on the 8th of May. I would like to know whats happening with that thank you?
also not able to use my sim, phone or text or receive anything. Urgently need assistance as its my personal number.
appreciate you
Solved! See the answer below or view the solution in context.
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09-05-2024 10:40 AM
I dont know why it hasn’t. No theres no signal bar nor can i text 150, it just saids “not delivered” or message send failure.
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09-05-2024 10:51 AM
Thanks for checking, @Karlouslenny
Please get in touch with Customer Care on 07953 966 150 from any phone so a member of the team can take a look at your account.
They'll be happy to help. 🙂
James
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09-05-2024 10:52 AM
Thank you
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09-05-2024 11:08 AM
No problem, @Karlouslenny 🙂
James

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