So i got a new SIM like 4 days ago, decided to finally put it into my phone. I already had this phone so its just a new sim card. It has said NO SERVICE since insertion. The sim card is pay as you go so I'm already being billed for something i cant even use. I go to log into my account and link my device but i cant, because i cant receive the text to activate, nor can i call 150. Meaning i cant use the customer care team links as the only links there are phone call numbers which i cant call or a fake start a conversation button that never appears. I have spent an hour trying to find a way to just contact the customer care team but unless you call you cant do anything! Guess ill need to just cancel my direct debit and switch to vodaphone since that company actually works
Oh yeah this also means i cant contact ee in any way to cancel my direct debit meaning im going to forever be charged and rack up debt on my account because i cant access it or contact support in any way, this is a sham! Dont have an email set up or anything lets JUST use phone calls for activating sim cards, makes complete sense!
Try calling CS on +44 800 956 6000 (option 2 > option 4) . That won't ask for an EE mobile no.
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Why not? You wanted to call CS. That no. will get you thro' whatever your circumstances.
If you think I helped please feel free to hit the "Thumbs Up" button below.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
