Sim activation

C990888w
Visitor

‎09-10-2022 07:38 PM

I can upgraded my Huawei phone to a Samsung S20 FE. Put the new SIM card into the phone and activated it on ee website as advised but it is not yet ready to use. My old phone is still working and the swap hasnt taken place for 3 days

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎09-10-2022 08:12 PM

@C990888w : Use the old SIM in the new phone if it fits.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Jon_K
Former EE Employee

‎10-10-2022 08:30 AM

Hi @C990888w.

 

Does the old SIM card fit in your new phone?

 

Jon

0 Helpful