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SMS

BunT8
Explorer

‎21-05-2026 10:31 AM

could anyone help with the knowledge of not receiving SMS codes? 
EE works and it’s a new number but when it comes to receiving SMS codes for verification, I don’t receive them. Anyone know why? Or how to help? 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎21-05-2026 12:29 PM - edited ‎21-05-2026 12:29 PM

@BunT8 : Are you in UK?

Do you receive ordinary texts OK?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
BunT8
Explorer
In response to XRaySpeX

‎21-05-2026 03:07 PM

I am, and I received normal texts just fine. 
I have figured it out now though, and I receive sms codes just fine! 
Thank you. 

0 Helpful
bristolian
EE Community Star
EE Community Star

‎21-05-2026 03:37 PM

For the benefit of other users who may visit this forum seeking help with a similar issue.... how did you resolve this?

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