Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

SIM card

Cesca1
Investigator
Investigator

‎22-10-2024 11:14 AM

I have changed my BT Sim to EE, but I have no phone service. I can’t call out or accept calls. I need to speak to EE but no way of speaking with them other than to call which I am unable to do, any idea of how I get this sorted as I need my phone. 

0 Helpful
1 REPLY 1
Peter_W
EE Community Support Team

‎22-10-2024 01:26 PM

Good afternoon @Cesca1, thanks for reaching out to us here on the EE Community. 

Just to be sure, is it your EE SIM that you've inserted to your phone, or are you still using your BT one? 

Also is service showing when you look at your phone's signal bars?
Peter

0 Helpful