SIM card order

[charlieslocs]

Hi,

I am switching to EE and so far exactly the same has happened to me up to the point of receiving a text about change of address. Fingers crossed! 

I will go to a local store of no joy thanks to your post.

Thank you!

[Leanne_T · Accepted solution]

Hi there @charlieslocs 

Thanks for coming to the community. 

How long ago did you order the SIM card? SIM Orders can take 2-5 working days to arrive. 

If you have not requested a change of address, please get in touch with our mobile guides who will check the order and the address for you. 

Thanks 🙂

Leanne.