23-01-2026 10:54 AM
My SIM card has stopped working
23-01-2026 10:51 AM
My SIM card has stopped working on my contract phone I need a new SIM card sent out please
23-01-2026 10:57 AM
I need help to order a new SIM card for my iPhone contract phone
23-01-2026 10:57 AM
23-01-2026 10:59 AM
My SIM card has stopped working
23-01-2026 11:13 AM
Hello @Melissa79.
Welcome to the community.
I am sorry to hear your SIM has stopped working.
Do you live near a local EE Store? if yes, you are welcome to collect a new SIM today but please ensure you have photo ID.
Alternatively if you wish to order a SIM you can do this HERE or by giving our customer care team a call.
Katie 🙂
23-01-2026 12:31 PM
23-01-2026 02:21 PM
Thanks for the update, @Melissa79.
Please keep us posted on how you get on, or let us know if you have any more questions, too!
Peter