24-05-2022 02:43 PM - last edited on 24-05-2022 02:54 PM by Leanne_T
I have ordered a new Sim too a week ago on 17/05 and i have not received it till now. Could you please look into it. Its under **********. Thanks
[mod edit: please don't post personal details on the forum]
24-05-2022 02:57 PM
Hi there @rams1231
Thanks for coming here.
Did you order a new contract or pay as you go SIM card?
Was this a replacement SIM card?
Leanne.
24-05-2022 03:07 PM
Hi, I have ordered a new SIM added onto the existing line
24-05-2022 03:10 PM
Thanks @rams1231
The SIM should arrive within 2-5 working days.
Please give us a call on 150 and our customer care team will get this looked into for you 🙂
