Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Lost phone

Kevy
Explorer

‎01-01-2024 04:18 PM - last edited on ‎01-01-2024 04:20 PM by EE Community Moderator

Please send a new Sim for my mobile xxxxxxxxxxxxxxxx

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

0 Helpful
3 REPLIES 3
Kevy
Explorer

‎01-01-2024 04:23 PM

 
0 Helpful
Northerner
Grand Master
Grand Master
In response to Kevy

‎01-01-2024 04:30 PM

Hi @Kevy 

Please see;

https://ee.co.uk/help/mobile/getting-started/sim/what-is-a-sim-swap

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
XRaySpeX
Grand Master
Grand Master

‎01-01-2024 10:16 PM

@Kevy : You need to call CS to report the loss & they will block it & send you a replacement SIM with the same no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)