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Re: Lost phone

Kevy
Explorer

‎01-01-2024 04:18 PM - last edited on ‎01-01-2024 04:20 PM by EE Community Moderator

Please send a new Sim for my mobile xxxxxxxxxxxxxxxx

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

0 Helpful
3 REPLIES 3
Kevy
Explorer

‎01-01-2024 04:23 PM

 
0 Helpful
Northerner
EE Community Star
EE Community Star
In response to Kevy

‎01-01-2024 04:30 PM

Hi @Kevy 

Please see;

https://ee.co.uk/help/mobile/getting-started/sim/what-is-a-sim-swap

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎01-01-2024 10:16 PM

@Kevy : You need to call CS to report the loss & they will block it & send you a replacement SIM with the same no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP