Problem to number and SIM-card

[Ruzal]

Good day, dear community and users! A problem happened to me. Someone changed my number in the Telegram messenger to a phone number belonging to HER company. My phone number is ************. When you try to log into my account, all codes go to the phone number. But I don't have physical access to this number. Can you please help with solving this problem? I can provide all the evidence that my messenger account is mine. Thank you in advance!

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Ruzal]

Good day, dear community and users! A problem happened to me. Someone changed my number in the Telegram messenger to a phone number belonging to EE company. My phone number is +************. When you try to log into my account, all codes go to the phone number. But I don't have physical access to this number. Can you please help with solving this problem? I can provide all the evidence that my messenger account is mine. Thank you in advance!

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Ali_A · Accepted solution]

Thanks for joining us on Community @Ruzal 

You'd need to contact Telegram customer support for help with accessing your Telegram account. 

Ali