Porting

Geraldisa
Visitor

‎27-05-2023 08:11 PM

I tried to move my three sim number to my EE. Went to the office and was told it should start working in 2 days buts it’s still hasn’t changed. Please what should I do?

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Schockwave
EE Community Star
EE Community Star

‎27-05-2023 09:16 PM

Hello @Geraldisa ,

Welcome to the community,

Porting numbers does not happen over the weekend, and as Monday is bank holiday, will not happen then either. Your number will still work with your previous network until the porting has been completed.

When did you actually request the move? If it was Friday evening, then nothing will happen as I have stated above.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.