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Port new number in and keep old number.

do-not-delete
Investigator
Investigator

Hi,

 

I have purchased an O2 number (with a PAC code) that I would like to use on my EE account instead of my current number. I'm on a sim-only contract with an eSIM, and I would also like to keep this number for a month or so until I have updated my phone number on all online services that I use to my new number.

 

I was thinking of requesting a PAC for my current eSIM, transferring it to a cheap PAYG SIM. Then porting my new number over. However, I'm not sure if this is possible because it would leave my account number-less until porting was complete. Also, can you even convert an eSIM to a physical PAYG SIM?

 

Any advice would be appreciated.

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@do-not-delete  If you try and port out your EE number you’ll be required to to pay off that contract.  A number port is a termination of contract even if that is to a pay-as-you-go on EE. 

  You cannot move your current Ee number away from your account and retain that contract. 

 

 

if you require a physical Sim card you can do this via your online account or by calling customer services and requesting a sim replacement. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.