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Pay monthly sum not working

Charlene1985
Visitor

‎29-01-2023 06:52 PM

Hi I have tried my pay monthly sim in 3 different phones now an still not working so I need a new SIM card?

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎29-01-2023 06:58 PM

Hi @Charlene1985 

If the phones are unlocked then yes. 

You can get one free in store and try it to make sure it works. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
bristolian
EE Community Star
EE Community Star

‎29-01-2023 07:24 PM

Has your line been suspended for either non-payment, or being reported lost/stolen?

That would also explain these symptoms without the SIM being at fault.

0 Helpful