Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PAC

Lukeproctor
Visitor

‎30-07-2024 04:04 AM

I've just bought a pay as you go Sim card and gave EE my PAC but when I turned my phone on it has a different number. Is that normal, and if so, how long will it take for my PAC to work and my old number to appear? 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎30-07-2024 06:11 AM

Hi @Lukeproctor 

It can take 24 hours. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
bristolian
EE Community Star
EE Community Star

‎30-07-2024 08:25 AM

Port-ins occur normally the following working day after your PAC is submitted, assuming that was before approx 4pm on a working weekday.

If you submitted your PAC on a Friday or weekend, this will therefore occur on the following Monday.