07-08-2022 01:36 PM
I have requested the PAC codes for both of the phones on my account, is that sufficient to cancel the account ?
07-08-2022 01:49 PM
No.
Giving your PACs to a new provider will serve to cancel your EE account and port your numbers to that new provider.
Merely being given a PAC will have no effect on your EE account and it not used, it will lapse after 30days and your EE contract will continue as normal.
07-08-2022 01:55 PM
Not quite! It's when your new network actually ports your number.