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PAC code

Tracie1970
Visitor

‎21-02-2023 01:30 PM

I have recently swapped over to another network and need a PAC code but I can't text or call due to having no signal and I can't gain one on the my EE app, how can I get one to swap over?

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Chris_B
EE Community Star
EE Community Star

‎21-02-2023 01:32 PM - edited ‎21-02-2023 01:35 PM

@Tracie1970   Did you give notice to terminate?  Has this now been completed?    If it has you don’t have a number to move from EE as the contract is terminated.   You requested a PAC code before you give notice and up on giving that PAC to the new network this will terminate your EE contract.      Your only option is to call EE customer services to see if they can help. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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