Number swap

Aab94
Explorer

I changed from Vodafone to EE and requested to keep my old number. It’s been more than 24 hours and my number is a new number and not the old one I requested to keep… help!? 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Aab94   Number ports do not happen over the weekend and are not started late Friday.  This will begin on Monday and will be completed by Tuesday.   But as Monday is a bank holiday you might have to wait till Wednesday before completion. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Aab94
Explorer

Thanks Chris 👍🏼