Number not ported over

[Br1ckT0p]

I joined EE on Tuesday in store. My number ported over yesterday. My wife’s hasn’t.

I checked my Vodafone account yesterday morning and both PAC numbers had disappeared from my account so assumed the process was in action. 

This morning my wife’s number is still on my Vodafone account. I thought maybe I should ask for another PAC and try again but it won’t give me one. Says there has been an error. 

Not sure if there has been some sort of problem porting over. 

[Northerner]

Hi @Br1ckT0p 

You are best speaking with EE CS on 150 about this issue. 

Thanks

[Br1ckT0p · Accepted solution]

Thanks for replying. It’s just ported over. Strange that it was a day later. 

[Leanne_T]

Thanks for coming back and letting us know @Br1ckT0p

Have a lovely day 🙂

Leanne.