Not received text
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30-09-2024 01:50 PM
Hi
I transfer my Lyca number to EE for contact on 25th and I still haven’t receive a text , have turn my phone on and off for 5 times. Still the same thing and I don’t know what’s happening, I have called 150 and didn’t help aswell
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30-09-2024 01:53 PM
@Jessica541 When you called customer support did you actually speak to someone? As your number should have migrated within 24h.
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30-09-2024 03:54 PM
Port-ins are normally completed within one working day of a PAC being submitted - on weekends & bank holidays this will be longer than 24hours.
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30-09-2024 04:33 PM
Yes , everything by word but except the text still not received
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30-09-2024 06:58 PM
Hi @Jessica541,
Thanks for visiting the EE Community
In your last reply did you mean everything is working ok, you can call, text and use data etc, you just have not received a text confirming the number transfer has complete? Or is it you cannot receive any texts?
Alex

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