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No SIM

NathCampbell
Visitor

‎25-10-2024 08:53 AM

Ordered a SIM 3 days ago, I was told to wait 24 hours until I was sent an option to use it as an e-sim. I’ve still not received anything. I have a confirmation email of the order.

There seems to be no live chat option for me to talk to anyone from EE. I can’t call as I’m abroard and with no sim.

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎25-10-2024 08:59 AM

If you are on contract, Live Chat will be found under the Help section of the MyEE app.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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