No SIM card

Lindajanecollie · ‎20-01-2023

Accidentally broke SIM card and have ordered a new one TWICE but been 3 weeks and still waiting!!!

Kirigaya_Kazuto · ‎20-01-2023

Does your device support eSIM?

You can download it in the app

Northerner · ‎20-01-2023

Hi @Lindajanecollie

Go into store and they will give you one free.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Lindajanecollie · ‎20-01-2023

Thanks for that info, but I don’t have a store within 14 miles.

Sent from my iPad

James_B · ‎21-01-2023

Hi @Lindajanecollie,

Welcome to the EE Community. 🙂

Please get in touch with Customer Care so a member of the team can check we have the correct address for you.

They'll be happy to help.

James