New sim

Stephenkirk29
Explorer

I have received a new sim card as I lost my phone and have a replacement now. But when I put my new sim in its not working? 

 

3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

Hi @Stephenkirk29,

Welcome to the EE Community. 🙂

It can take up to 24 hours for your SIM to activate. Is it working this morning?

James

Nope still nothing
James_B
EE Community Manager
EE Community Manager

How did you order the SIM @Stephenkirk29?

James