Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New phone query

Taggie76
Visitor

‎08-02-2023 05:41 PM

Hi there new to EE got myself a nice new shiny iPhone 14. My old account was with BT. My old number transferred over but when I’m sending texts it’s showing as the number of the new sim? It’s ok when I make calls. Can anyone advise??

 

TIA

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎08-02-2023 06:12 PM

@Taggie76   turn off iMessage and FaceTime then restart the device now go to settings/phone and make sure your number is showing correctly. If it is you can now reenable iMessage and FaceTime. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful