NO SIM

Boeing737 · ‎10-07-2024

Schockwave · ‎10-07-2024

Welcome to the community,

Can you please elaborate so that we can help you, what is your problem?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

Boeing737 · ‎10-07-2024

I’ve recently joined EE and my reception works for 5min then says no sim… can anyone help!?

Chris_B · ‎10-07-2024

@Boeing737 That’s not a lot to go on. Can you say a little more. ?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Chris_B · ‎10-07-2024

@Boeing737 If your device says no sim then the device isn’t reading the sim. It’s a faulty Sim or your device sim reader is faulty. Best to start with a replacement SIM card. You can request this via customer services or you cancel to a EE store with in date photo ID.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Northerner · ‎10-07-2024

Hi @Boeing737

Make sure the sim is sat correctly in the SIM tray.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

bristolian · ‎10-07-2024

If you have a dual-SIM phone, try the SIM in the alternate slot to ensure that's not the issue.