My old number transfer to EE is complete. But my account on EE is suddenly close

[MrL2]

My EE says the account is closed but I was transferring my old number from another provider to EE so i could use my old number instead. It was still open before the transfer.

Is this normal?

[BrendonH]

When did the transfer complete?

[MrL2]

About 10.41am today few hours.

[BrendonH]

Then it isn't fully complete. If it still says your account is closed tomorrow then call EE

Unless you want peace of mind call them now. 

[MrL2 · Accepted solution]

OK will do. I think I'll also restart my phone more often to check if that helps for changes to fully take effect on new sim.