cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My old number transfer to EE is complete. But my account on EE is suddenly close

MrL2
Investigator
Investigator

My EE says the account is closed but I was transferring my old number from another provider to EE so i could use my old number instead. It was still open before the transfer.

Is this normal?

1 SOLUTION

Accepted Solutions

OK will do. I think I'll also restart my phone more often to check if that helps for changes to fully take effect on new sim.

View solution in original post

4 REPLIES 4
BrendonH
Community Hero
Community Hero

When did the transfer complete?


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below

About 10.41am today few hours.

BrendonH
Community Hero
Community Hero

Then it isn't fully complete. If it still says your account is closed tomorrow then call EE

 

Unless you want peace of mind call them now. 


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below

OK will do. I think I'll also restart my phone more often to check if that helps for changes to fully take effect on new sim.