Leaving EE

GB47
Visitor

‎28-01-2023 01:37 PM

Right, so I'm leaving EE. My contract runs out today, a Saturday. Have received my pac, and sent it to the new provider. However, being a Saturday, I'm concerned it won't be sorted before Monday. Have I done all I need to switch, or will I be charged by EE. Do I need to actually cancel my current contract before the end of the day, if I've not received confirmation from EE, or the new provider that I have, in fact, been switched?

Thanks... GB

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XRaySpeX
EE Community Star
EE Community Star

‎28-01-2023 01:47 PM

@GB47 : Porting is not carried out over the w/end. It will now be done on Tues. There is nowt more you can do. You may be charged for a coupla days by EE.

Don't cancel with EE or the other provider won't be able to port.

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