17-06-2022
11:55 AM
- last edited on
17-06-2022
12:02 PM
by
DanielPA
Hello I lost my SIM card!!
for my delivery adress :
xxxx x xxxxxxxx xxxxx
xxxxxxx xxxxxx
[Mod edit: Please do not post personal information on the public board. Thanks!]
Solved! See the answer below or view the solution in context.
17-06-2022 12:37 PM
Hi @Sandor1989
Thanks for coming to the community.
To report the SIM card as lost, please call us on 07953 966 250. Our Mobile Care team will block the SIM card and send you a replacement with the same number.
Please see our What should I do if my phone is lost or stolen? Help page for more details.
Leanne 🙂
17-06-2022 12:36 PM
@Sandor1989 You’ll have to call customer services to request a replacement SIM card.
0800 956 6000
17-06-2022 12:37 PM
Hi @Sandor1989
Thanks for coming to the community.
To report the SIM card as lost, please call us on 07953 966 250. Our Mobile Care team will block the SIM card and send you a replacement with the same number.
Please see our What should I do if my phone is lost or stolen? Help page for more details.
Leanne 🙂