Community Activity

Pay As You Go - Hibernation?

Hi. I moved to a PAYG pack from my mobile plan after relocating from the UK around 2 years ago. I've been topping up my mobile number every 6 months to keep my number active as I still need to receive codes for some admin on UK accounts. I topped up ...

Kaz0512 by Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful

Going down the pan

Why has EE become so rubbish. I’ve been with them longer than I can remember but they’ve become uninterested in customers 

Spam8 by Visitor
  • 0 Views
  • 0 replies
  • 0 Helpful

App access

Hi! Wondering if anyone can help me as I feel I’m going round in circles. I used to be able to access the app to pay my bill and just generally keep an eye on my account , however for some reason lately I can’t get into it. Keeps saying the given nam...

No PHONE in delivery box

I have received my upgrade parcel from DPD today opened the box and only the paper work and SIM arrived! I contacted EE within 5 minutes of receiving this and was told this would be investigated and i will be contacted within 72 hours from the suppli...

QandeelR by Investigator
  • 418 Views
  • 11 replies
  • 4 Helpful

Draytek Modem

HI - currently don't use my EE Router in the property as I have a Unifi setup, and currently am using a BT Openreach modem for the VDSL service - I'm looking to upgrade this modem to a Draytek V166 or V167, both of which are available on the EE shop,...

cm-mojo by Investigator
  • 85 Views
  • 10 replies
  • 0 Helpful

Tethering my iPad to my iPhone abroad

HiI wonder if anyone can help me. I have a roaming abroad smart benefit on my EE contract which allows me to use my data allowance abroad in the EU and other countries. This all works fine when abroad and I can even tether my laptop to my iPhone and ...

Contract withdrawal

I have purchased an iPhone 16 Pro Max on a 24-month contract from EE Network. I have already made two installments, and the third installment is due next month. However, I no longer want to continue this contract. I also want to return the phone alon...

Sheraz5 by Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful

Resolved! Receiving SMS whilst roaming USA

Hi, I'm traveling to the USA from the 3rd of April to the 21st of April.My options for roaming would be £25 for seven days access. £75 for my total trip is unfortunately out of my budget, so I was going to get an E SIM and make WhatsApp calls or mess...

Alpachal by Investigator
  • 25 Views
  • 3 replies
  • 1 Helpful

Cannot access plan details

I joined EE approximately a month ago. I’ve changed my broadband and phone to them. I can login to my account but that’s it. “There’s a problem getting your broadband details” I have spoken to EE about this and they all say the same thing that it’s a...

antbass by Visitor
  • 6 Views
  • 0 replies
  • 0 Helpful