Esim abroad

Londonnirish
Explorer

I have a physical sim for my uk number but would like to add an Esim for use in India. How do I go about this? Clear and basic Information on this is hard to find. Thanks 

1 SOLUTION

Accepted Solutions

@Londonnirish  Then you’ll need to request this from them,   You might want to read THIS 

You’ll need a Airtel sim first from them so you can migrate that sim information to the eSim. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

@Londonnirish  what network do you want to use the eSIM with ?  Is that with EE or a different network?   If it’s a different network does that network support eSIM ?  and if it’s  a different network you’ll be better off asking that network for help with that.  

 

 Sorry for saying that but you say you use a physical SIM card and you want to use your eSIM in Indian,  you can’t use eSIM with EE PAYG so I have to assume that you want to use it with a different network. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
I'm on EE in the Uk and want to join joi or Airtel
Leanne_T
EE Community Support Team

Hi @Londonnirish

 

As long as the device is unlocked you can request an eSIM from the other network. This will not affect your EE SIM card as they are different providers. 

 

Leanne.

@Londonnirish  Then you’ll need to request this from them,   You might want to read THIS 

You’ll need a Airtel sim first from them so you can migrate that sim information to the eSim. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
vijoysingh
Explorer

I have a physical sim for my uk number but would like to add an Esim for use in India. How do I go about this? Clear and basic Information on this is hard to find. Thanks  

Katie_B
EE Community Support Team

Hi @vijoysingh

I would love to help with this.

Do you wish to add an international eSIM or do you want to move your UK number from a physical SIM to an eSIM?

Speak soon, 

Katie