E sims

Abusuhan · ‎28-06-2023

Couple of question is can I covert my current sim to an e-sim?

Is there away for me to turn it off when I go abroad?

And if I was ever to leave EE can I retrieve my old number for example using a puk code?

Chris_B · ‎28-06-2023

@Abusuhan You can only have use the eSim if your a contract customer PAYG is not supported. When you say turn it off do you want to use a local SIM card ? If you don’t just enable airplane mode on the device.
and yes you can still get a pac code to move the number to a different network.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎28-06-2023

@Abusuhan You can only have use the eSim if your a contract customer PAYG is not supported. When you say turn it off do you want to use a local SIM card ? If you don’t just enable airplane mode on the device.
and yes you can still get a pac code to move the number to a different network.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.