Crawley

Nagyibi59
Visitor

I signed a contract on June 1 and my O2 subscription was cancelled. However, when I spoke with the clerk, I asked that I would like to keep my old phone number. I have been using this for almost 8 years. Unfortunately, I got a new number. I would like to get my old phone number back. If this is not possible, I will cancel all my contracts with you. As far as I know, I can do this for 14 days after signing the contract

 

[Mod note: Phone number had been removed. Please don't share private information publicly.]

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @Nagyibi59,

Welcome to the EE Community. 🙂

Did you provide your PAC code from O2 when you joined EE?

James