06-06-2023
10:51 AM
- last edited on
06-06-2023
11:50 AM
by
Enaseja
I signed a contract on June 1 and my O2 subscription was cancelled. However, when I spoke with the clerk, I asked that I would like to keep my old phone number. I have been using this for almost 8 years. Unfortunately, I got a new number. I would like to get my old phone number back. If this is not possible, I will cancel all my contracts with you. As far as I know, I can do this for 14 days after signing the contract
[Mod note: Phone number had been removed. Please don't share private information publicly.]
06-06-2023 01:24 PM
Hi @Nagyibi59,
Welcome to the EE Community. 🙂
Did you provide your PAC code from O2 when you joined EE?
James