Converting to esim? Forget it! Impossible!

[PhillippaR]

Tried via myEE app. Only the pin they send you to activate it NEVER works. Then tried via the MyEE website. Keeps saying QR Code done a no-show - refresh page. Does nothing

Now the app won't even let me download - says an error has occurred

Note to EE: Why not get people to actually test these procedures before making them live!

SO I can't get a QR Code, or a downloaded ESim mow - and even if I did the PIN they text you doesn't work!

[PhillippaR · Accepted solution]

Seeing as you have no answer to the problem, that's just as well.

My reasons for wanting to do so are not relevant. They don't make any difference on the fact the system doesn't work.

[answerthepho]

I can't even see an option to request an esim - where is it?!

[Jon_K]

Hi @answerthepho.

You should be able to order an eSIM in your My EE Account online.

Jon