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Considering Joining EE, PORT IN DOESNT WORK

helpmeplz
Visitor

‎04-08-2022 06:59 PM

THE WEBSITE IS SO PATHETIC, THAT I CAN NOT EVEN PORT IN. IT TELLS ME THE TEMPORARY EE NUMBER MUST START WITH 07... WHEN IT DOES. WHY IS THIS SO DIFFICULT? I'M MOVING TO VODAPHONE. AT LEAST THEY HAVE LIVE CHAT.

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎04-08-2022 07:24 PM

@helpmeplz  EE have live chat and its also considered rude to use caps locks on a public forum as it’s considered as shouting.      

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Schockwave
EE Community Star
EE Community Star

‎04-08-2022 08:15 PM

@helpmeplz , does your temporary number not start with 07? All UK mobile numbers start with 07, have you made sure that you have put in number 0 and not letter O? Easy mistake to make. Live chat is available when staff are not dealing with calls.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.