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Connect a data-only SIM to the account

Ericliu1912
Investigator
Investigator

‎14-02-2026 02:23 PM

I'm been trying to connect my data-only SIM card to my EE account, but it requires entering a mobile number, which the data-only SIM does not have (also no number mentioned in the "comfirmation email"). Is it possible to actually do that?

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15 REPLIES 15
XRaySpeX
EE Community Star
EE Community Star

‎14-02-2026 02:36 PM - edited ‎14-02-2026 02:37 PM

All SIMs have a mobile no.  It should've been on the packaging. What device is the SIM in?

Can you put it in a phone & text NUMBER to 150?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Ericliu1912
Investigator
Investigator
In response to XRaySpeX

‎14-02-2026 02:59 PM - edited ‎14-02-2026 03:00 PM

Ah, it's an esim, so no packaging...I'll try texting.

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Ericliu1912
Investigator
Investigator
In response to Ericliu1912

‎14-02-2026 03:01 PM - edited ‎14-02-2026 03:03 PM

OK, I could not send a text to 150, and also not able to make a call either, probably because it's a data-only esim? Seems like there's no email customer service, which is not convinient.

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XRaySpeX
EE Community Star
EE Community Star
In response to Ericliu1912

‎14-02-2026 03:05 PM

OK, so what device is it in?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Ericliu1912
Investigator
Investigator
In response to XRaySpeX

‎14-02-2026 03:12 PM

An iPhone 11, iOS 26.

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XRaySpeX
EE Community Star
EE Community Star
In response to Ericliu1912

‎14-02-2026 03:19 PM - edited ‎14-02-2026 03:21 PM

Then why can't you text 150 from that phone? It is free.

Even a data SIM is able to make texts & calls.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Ericliu1912
Investigator
Investigator
In response to XRaySpeX

‎14-02-2026 03:21 PM

Could a data-only eSIM send text or make call?

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XRaySpeX
EE Community Star
EE Community Star
In response to Ericliu1912

‎14-02-2026 03:26 PM

Yes, it's just that they are not within your allowances & so may be chargeable but texts to 150 are free anyway.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Ericliu1912
Investigator
Investigator
In response to XRaySpeX

‎14-02-2026 03:44 PM - edited ‎14-02-2026 03:46 PM

OK, so if I could not send texts to 150 through my EE eSIM, that's a dead end, right? I get an Not Delivered error message with a red exclamation mark, that's so weird.

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