17-07-2024 05:39 PM
Hi I received my new SIM card today but can’t make any calls I can’t even ring 150
17-07-2024 05:55 PM
What was the reason for the new SIM?
17-07-2024 06:38 PM
18-07-2024 07:59 AM
Hi @AndyWalker15,
Welcome to the EE Community. 🙂
It can take up to 24 hours for your new SIM to activate. Is it working this morning?
James
18-07-2024 08:20 AM
18-07-2024 08:25 AM
I have tried to activate my sim and it says ring 150 but I can’t as there is no signal
18-07-2024 08:37 AM
Hi @AndyWalker15,
It should be pre-activated if it's a brand new SIM, rather than a replacement.
How did you order it?
James