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Can I cancel a port

Nik1982
Investigator
Investigator

My daughter has requested to port her number from one network to EE but she has requested this on my mobile and not hers. 
I’m now worried I’ll have her number in a few days and mine will be cancelled. Can this port be cancelled? 
I’ve tried calling EE but they’ve not been open since 6:30pm tonight!

11 REPLIES 11
XRaySpeX
EE Community Star
EE Community Star

It all boils down to which no. was the PAC requested from PN for? Make your mind up about that & you'll know where you stand.

 


@Nik1982 wrote:

I called 150 from my phone to ask EE to do the port 


That means your own no. is already with EE? In which case it's impossible to port your no. to EE.

When you gave the PAC to EE, for which EE SIM/no. did you ask for it to replace?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
XRaySpeX
EE Community Star
EE Community Star

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP