Best timeline to transfer out a 30 day sim?

[newsmetalic]

I have a 30 day sim with a billing date of the 9th of each month.

I know I have to give 30 days notice and that a PAC has a validity of 30 days.

Do I need to give notice then wait to get a PAC, or does getting a PAC give notice?

If I have to give 30 days notice and the account is closed by EE on day 30 (as I believe it is) then when do I get the PAC as surely it must be used before the 30 days notice is up if I want to keep continuity of service with that number?

Is there a charge if I use the PAC before the 30 days notice has expired?

Do any of these timescales matter in relation to the billing date?

If only EE had a helpful help page that explained this...

[bristolian]

30days notice for a standard disconnection applies to all pay-monthly plans of whatever flavour.

[newsmetalic]

"30days notice for a standard disconnection applies to all pay-monthly plans of whatever flavour."

Which contradicts what everyone else is saying!

[newsmetalic]

And where on the EE website does it say that the notice period is waived and no charge will be made for the 30 days (because the exact opposite of what EE staff in store have told me).

[chistery]

As I said a while ago, the easiest way to prove it one way or the other, is to request a PAC. You will get a text telling you if you have to pay anything, or not? 

You don't have to use the PAC if you don't want to, but you'll get your definitive answer.

[bristolian]

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@newsmetalic wrote:

"30days notice for a standard disconnection applies to all pay-monthly plans of whatever flavour."

Which contradicts what everyone else is saying!

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A "standard disconnection" is where you call EE-CS and ask for your line to be disconnected, your contract cancelled, and by implication your number is released.

A PAC, by very nature, retains your mobile number. It is fundamentally not a "standard disconnection".

If you feel my post has contradicted others, then I'd be interested in understanding your viewpoint. Although I do fear this thread is at risk of going full-circle.

[newsmetalic]

"A PAC, by very nature, retains your mobile number. It is fundamentally not a "standard disconnection"."

It doesn't retain your mobile number with EE and the EE line is disconnected.

[XRaySpeX]

It's the law (really regulatory)!

OFCOM: Switching mobile phone provider :

Avoiding double charges when switching

Ofcom has banned mobile providers from charging for notice periods that run after the switch date.

You will need to give your new provider the PAC or STAC switching code, so your old and new providers can make sure there is no double payment.

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[newsmetalic]

"As I said a while ago, the easiest way to prove it one way or the other, is to request a PAC"

So you don't know the answer? Why are you posing then!

[newsmetalic]

So now there are answers from three different people of - you won't pay, you will pay, and you might pay.

What a wonderfully informative place this is!

[XRaySpeX]

What do you expect from a sample of the general population? It's for you to do your research from the info you've been given. Ignorance of the law is no defence!