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Active SIM

Sasikajan
Explorer

‎05-09-2022 03:26 PM

Hi 

 

I received my SIM can you active it please.

 

0 Helpful
4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎05-09-2022 03:28 PM

As long as you're in UK it should be activated already unless you've done a SIM swap.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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James_B
EE Community Manager
EE Community Manager

‎05-09-2022 03:37 PM

Hi @Sasikajan,

Welcome to the EE Community. 🙂

Is it a brand new SIM or a replacement?

If it was a replacement, was your old SIM lost, stolen or damaged, or did you need a different size?

James

0 Helpful
Sasikajan
Explorer
In response to James_B

‎05-09-2022 03:58 PM

HIya

Yes my phone got stolen and ee has sentme a replacement sim but it's not
working.
0 Helpful
Leanne_T
EE Community Support Team
In response to Sasikajan

‎05-09-2022 04:15 PM

Hi @Sasikajan

You would need to give us a call on 0800 079 8586 and the team will get this activated for you. 

Leanne.

0 Helpful