Activate sim

Kaka81
Visitor

Hi,  my old phone touch screen broken. I am still on contract so asked for a replacement SIM card I could use in an old phone until the other one gets fixed.  We know this. Anyways sim arrives today but to activate it. It wants to send a code to the old phone.  I can’t call cos phone won’t work   Help!  Did we do away with the chat online? 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Kaka81  live chat is available via the EE app under help.  Silly question but doesn’t your original SIM fit in your other device ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.